To generate revenue and develop the profitability of the business whilst providing a proficient
and efficient service to all commercial customers through the recommendation of commercial
products in accordance with customer needs, whilst ensuring full compliance requirements met.
To provide full support to Managing Director and other members of the department.

New Business:

• Take active responsibility for achieving individual and company new business performance
  objectives
• Maintain a proactive approach at all times in seeking to maximise business opportunities
  with existing and potential new clients
• Proactively and enthusiastically prospect potential new clients, through company marketing
  campaigns and promotional activities in line with company procedures

Commercial Business:

Ensure accuracy, efficiency and professionalism when dealing with both client and insurer:

• Dealing with allocated commercial clients and overseeing person lines business
  in connection with these clients
• Commercial Packages New Business and Renewal
• Checking monthly renewal lists and information input into data base to enable
  reports to be submitted to Director
• Dealing with Claims
• Identification of needs
• Negotiation and presentation to insurers in order to secure most appropriate
  cover for the client
• Presentation of recommendations and cover to the client
• Closing the sale and ensuring cover is on risk
• Securing cross selling business and referrals
• A strong ability to assess risks for all customers’

• Ensure all business activity fully complies with FCA regulation and company procedures
  as detailed in the compliance manual – use checklists and support documentation as
  provided by the company to assist with demonstrating compliance
  
• Handle any complaints in accordance with company procedures and regulatory
  requirements
  
• Achieve and maintain a high level of customer service and promote exceptional
  customer care standards at all times
  
• Develop and maintain a professional working relationship with all clients and ensure
  expert advice in all areas of business
• Conduct all aspects of account handling for clients including new business, technical
  preparation, renewals, mid-term adjustments and claims
  
• Ensure any bad debt queries are dealt with efficiently and in line with company
  procedures
  
• Achieve and maintain a high level of customer service and promote exceptional
  customer care standards at all times

Claims – as required:

• Advise customers on appropriate course of action following notification of an incident
  and/or on receipt of their claim
  
• Assist clients with enquiries relating to claims, either by direct involvement with the
  insurer concerned, if appropriate, or providing contact names and telephone numbers for
  clients own direct contact
  
• Chase outstanding claims regularly as appropriate
  
• Ascertain the most appropriate way to deal with the claim and liaise with the
  underwriters to ensure an efficient process is followed
  
• Ensure all systems and files are kept up to date with accurate records
  
• Ensure payments received on behalf of customers are passed promptly to the customers
  in respect of their settlement
  
• Notify a manager/senior manager of large or significant claims on receipt, and keep
  them informed of progress and/or issues
  
• Achieve and maintain a high level of customer service and promote exceptional
  customer care standards at all times
  

Administration Duties:


• Prioritise all client communication and ensure it is actioned in a timely way and in
  accordance with company procedures
  
• Maintain all electronic and paper files in accordance with company standards (which
  should be fully compliant with FCA)
  
• Maintain files and records in accordance with the company’s requirements
  
• Maintain accurate and up to date computer records – customer data, internal records
  and such like
  
• Check thoroughly all client documentation before despatch, ensuring queries are raised
  and amendments completed
  
• Control your own diary system, ensuring all items are followed up by the due dates

To request a full copy of the Job Description or make an application please contact:

Fiona Stephens Fiona@klf-insurance.com

The post We’re Hiring – Commercial Account Executive appeared first on KLF - INSURANCE BROKERS LIMITED.

KLF Insurance was delighted to continue its support of the Bluefaced Leicester Sheep Breeders Association, sponsoring the Association’s annual sale of Bluefaced Leicester rams and females at Welshpool Livestock Market.

The day’s Overall Champion came from the strong tup lamb class, with Tom Jerman’s Church Farm W3 catching the eye of judge Andrew with his impressive scale and tremendous style.

A son of Newmills R1, who has bred exceptionally well for Tom since being purchased as a shearling at Carlisle for £1,800, W3 went on to sell for an impressive 1,300 guineas to J Hughes, Cwmbrith Isaf.

Church Farm enjoyed an outstanding sale, with their second lamb, W4, by Burndale T17, also making 1,300 guineas, selling to Messrs Edwards, Tyn Twll. Their third lamb, W5, had stood second to the champion earlier in the day and sold for 1,050 guineas, again to Cwmbrith Isaf.

There was further success for the Jerman flock with homebred T11, who sold for 1,250 guineas, making him the top-priced aged tup of the sale.

A fantastic day for Church Farm and a great showcase of the quality of the Bluefaced Leicester breed.

KLF Insurance is proud to support the agricultural community and events such as the Bluefaced Leicester Association Sale.

The post appeared first on KLF - INSURANCE BROKERS LIMITED.

Key Responsibilities:

Office Management:

• Oversee the day-to-day operations of the office, ensuring a professional and efficient
  working environment.
• Manage office supplies, facilities, and liaise with external vendors and service
  providers.
• Ensure compliance with health & safety policies and FCA/industry requirements
  where relevant.
• Organise team meetings, training sessions, and company events.
• Support onboarding processes for new staff, including IT and compliance setup.

Personal Assistant Duties:

• Provide comprehensive administrative and PA support to the Managing Director.
• Manage complex calendars, scheduling meetings and internal/external appointments.
• Arrange business travel, accommodation, and meeting logistics.
• Prepare reports, presentations, and confidential documents related to clients,
  regulatory requirements, and board meetings.
• Act as a point of contact between management and clients/staff, ensuring professional
  and timely communication.

Skills & Experience Required:

• Proven experience in a PA and/or Office Manager role, ideally within the insurance,
  financial services, or professional services industry.
• Strong understanding of business confidentiality and regulatory awareness (FCA
  experience desirable).
• Excellent organisational and multitasking skills with a proactive mindset.
• Confident communicator with strong written and verbal skills.
• High proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and
  general office systems.
• Ability to work independently and handle a broad range of responsibilities.

What We Offer:

• A supportive and professional working environment.
• Opportunities for career growth within the insurance sector.
• Pension scheme and other benefits.
• Regular training and CPD support.

How to Apply:

Please email your CV and a short cover letter outlining your relevant experience to: Keith Fowles, Managing Director Email: keith@klf-insurance.com

The post We’re Hiring – Office Manager / PA appeared first on KLF - INSURANCE BROKERS LIMITED.

Entry is free and all donations will go to Lingen Davies Cancer Support – the region’s primary cancer charity.

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We were also proud to sponsor races 2, 5 and 6 which garnered to following results:

5th Race – KLF Insurance Brokers Champion Stakes Handicap Hurdle (Div I)

Winner: La Marquise

Jockey: Gavin Sheehan

Trainer: Jamie Snowden

Best Turned Out:

Groom: Andrea Kelly

Trainer: Tim Vaughan

5th Race – KLF Insurance Brokers Champion Stakes Handicap Hurdle (Div I)

Winner: Prince De Juilley

Jockey: Jonathan Burke

Trainer: Alastair Ralph

Best Turned Out:

Groom: Guru

Trainer: Nicky Henderson

6th Race – KLF Insurance Brokers Champion Stakes Handicap Hurdle (Div II)

1st Karakoram

Jockey: Joe Anderson

Trainer: Grace Harris

Best Turned Out:

Groom: Rachael Lytham

Trainer: Oliver Greenall & Josh Guerriero

The post A Day at the Races appeared first on KLF - INSURANCE BROKERS LIMITED.

Diversification has become a key strategy for enhancing financial resilience in the agricultural sector. Recent surveys indicate that around 70% of UK farmers believe diversifying their income streams is essential for financial viability, reflecting the increasing pressures on traditional farming practices.

Currently, UK farmers are exploring various types of diversifications to bolster their income. Popular options include agri-tourism, which accounts for about 18% of diversification efforts, and renewable energy projects, making up approximately 15%. Other notable areas include food processing and direct sales, contributing around 12%, while leisure activities like camping and holiday rentals represent about 10%.

It’s crucial for anyone diversifying their farming enterprise to ensure they are properly insured. A new business brings new risks, so having the correct coverage is essential. At KLF Insurance Brokers, we conduct a full review at each annual insurance renewal. However, if you’re making changes during the year, such as launching a new project, it’s important to check with your broker about any additional coverage you may need.

Featured in the Shropshire Star, October 2024

The post Insuring Your Farm Diversification appeared first on KLF - INSURANCE BROKERS LIMITED.

On the 17th of August we attended Minsterley Show at the Manor Farm Showground in Cruckton, Shropshire. It was a busy day, with a great atmosphere and the promotion of our agricultural insurance services was a great success. We were also delighted to have a collection bucket on the stand on behalf of Lingen Davies Cancer Fund.

Throughout the day, KLF welcomed both existing and new clients alike. It was brilliant to meet everyone who attended and showed their support for the business. We appreciate the friendly, community atmosphere that was created and sustained. It was fantastic to see so many people coming together and celebrating agricultural communities and businesses. From the morning all the way to the evening the stand received all sorts of visitors who came by to support us. Even after the main attractions of the show had finished, many clients put the time and effort in to come and say hello. From the show, we were delighted to chat with, and secure new clients who were interested in our agricultural insurance services.

Minsterley show simultaneously became a great way to not only, display our services to show attendees but, also an opportunity where KLF were highlighting the importance of insurance and safety for farmers and those working within rural businesses. These topics caught the attention of members of the public who aren’t even working in any agriculturally based sectors. We are pleased that they passed by and decided to drop in. Each visitor asked questions, read our information and showed a genuine interest into the world of rural safety. This was a bonus for the KLF team as we enjoyed the chance to engage with and inform members of the public about life in agricultural industries especially, about some of the challenges and considerations that can come with it.

All the work that went into making our presence at the show an inviting and entertaining, paid off when we were awarded with 3rd place for our stand presentation out of all the pitches that were exhibiting at the show!

KLF would like to extend a special thank you to our brilliant Hughes Catering team who also worked hard throughout the day to make sure our clients were attended to and had some fantastic food and drink. On behalf of KLF they helped ensure the event ran smoothly and become the success that it was.

A big well done to the organisers too, it’s not easy creating a new site after almost 30 years in the same location.  Despite a few hiccups for the show team, our day at Minsterley Show was definitely one to remember. We are glad that our passion, dedication and expertise in supporting rural businesses was able to shine. The whole team is excited to see what is to come at next year’s show.

The post Marvellous Minsterley: KLF Celebrates Another Successful Year at the 2024 Minsterley Show appeared first on KLF - INSURANCE BROKERS LIMITED.

Weather-wise, as El Niño fades, we’re entering a La Niña phase. This shift, along with ongoing climate change, suggests we may face continued unpredictable conditions, making it tough for farmers to plan and harvest the crops that have survived.

While not all risks can be insured against, having the right farm insurance is crucial. It helps protect against losses from crop damage and flooding, which are becoming more common. We can’t predict the weather, but we can plan and protect against the worst-case scenarios.

The new Labour Government has emphasised the importance of food security, linking it to national security, and has pledged to support British farming. This support is vital as farmers deal with weather-related challenges and rising costs.

At KLF Insurance Brokers, we understand the challenges of farming in an unpredictable climate. We’re here to help farmers navigate these risks and ensure they have the coverage they need to safeguard their livelihoods. Despite the weather, we’re committed to helping farmers stay resilient and thrive.

Featured in the Shropshire Star 27 July

The post Dealing with the Unpredictable Conditions in British Farming appeared first on KLF - INSURANCE BROKERS LIMITED.

Are you a confident communicator with experience in digital audio dictation? Do you excel in
managing a busy workload and prioritising tasks efficiently? If so, we have the perfect
temporary opportunity for you!

Key Responsibilities:

• Provide comprehensive administrative support to the Managing Director.
  
• Manage digital audio dictation tasks efficiently.
  
• Prioritise and handle a busy workload proactively.
  
• Use Microsoft Office Suite for various tasks, including document preparation,
  scheduling, and communication.
  

Requirements:

• Strong communication skills at all levels.
  
• Experience with digital audio dictation is preferable.
  
• Ability to prioritise tasks and manage a busy workload effectively.
  
• Proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint).

Contact Information:
To apply, please contact Leanne Taylor:
Tel: 01743 234 998
Email: leanne@klf-insurance.com

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Since the 1970s, employment in agriculture has fallen from 400,000 to below 200,000. This decline has reduced the number of people directly or indirectly connected to the land. The UK population has grown by over 10 million, further diluting rural connections. As fewer families have rural roots, public attitudes towards farming and the countryside have shifted, influenced by media, social changes, and a lack of education.

Those unacquainted with the tough choices in rural life, such as managing wildlife for biodiversity or balancing food production with nature, see the world differently. In the 1970s, most people had direct links to the land; today, few do, and their attitudes reflect this.

While we cannot return to the past, we must adapt to maintain the social license essential for wildlife management and farming. The differences between town and country may not be as vast as they seem. Regardless of background, most share a love for the countryside and its wildlife. Farmers, as land custodians, play a crucial role in maintaining our landscape and feeding the nation.

As the election draws near, it is imperative that rural voices are heard and considered in the broader political discourse. The countryside may have become a smaller part of the national picture, but its significance remains vital. If we are to have food security and sustainability, with an ever-growing population, we must ensure that the rural way of life continues to be valued and protected in the years to come.

Featured in the Shropshire Star 22nd June 2024

The post The Rural Voice, Can it Be Heard in the General Election on 4th July? appeared first on KLF - INSURANCE BROKERS LIMITED.