Accessibility links

We’re Hiring – Office Manager / PA

This is a key role within the business, ideal for someone who thrives in a fast-paced
environment, has a strong background in administrative support, and understands the
regulatory and client-focused nature of a busy office.

Key Responsibilities:

Office Management:

  • Oversee the day-to-day operations of the office, ensuring a professional and efficient
    working environment.
  • Manage office supplies, facilities, and liaise with external vendors and service
    providers.
  • Ensure compliance with health & safety policies and FCA/industry requirements
    where relevant.
  • Organise team meetings, training sessions, and company events.
  • Support onboarding processes for new staff, including IT and compliance setup.

Personal Assistant Duties:

  • Provide comprehensive administrative and PA support to the Managing Director.
  • Manage complex calendars, scheduling meetings and internal/external appointments.
  • Arrange business travel, accommodation, and meeting logistics.
  • Prepare reports, presentations, and confidential documents related to clients,
    regulatory requirements, and board meetings.
  • Act as a point of contact between management and clients/staff, ensuring professional
    and timely communication.

Skills & Experience Required:

  • Proven experience in a PA and/or Office Manager role, ideally within the insurance,
    financial services, or professional services industry.
  • Strong understanding of business confidentiality and regulatory awareness (FCA
    experience desirable).
  • Excellent organisational and multitasking skills with a proactive mindset.
  • Confident communicator with strong written and verbal skills.
  • High proficiency in Microsoft Office (Word, Excel, Outlook, PowerPoint) and
    general office systems.
  • Ability to work independently and handle a broad range of responsibilities.

What We Offer:

  • A supportive and professional working environment.
  • Opportunities for career growth within the insurance sector.
  • Pension scheme and other benefits.
  • Regular training and CPD support.

How to Apply:

Please email your CV and a short cover letter outlining your relevant experience to: Keith Fowles, Managing Director Email: keith@klf-insurance.com