Complaints
If you are unhappy with our service, we have a complaints procedure, details of which are available on request via telephone on 01743 234998 or via email at klf@klf-insurance.com.
You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk.