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Complaints

If you are unhappy with our service, we have a complaints procedure, details of which are available on request via telephone on 01743 234998 or via email at klf@klf-insurance.com

You may be able to refer a complaint to the Financial Ombudsman Service (FOS) if you are unhappy with how we deal with your complaint. The FOS website is www.financial-ombudsman.org.uk.